Legal Document

Fc999 Terms and Conditions

This page sets out all the rules, terms, and guidelines governing use of the fc999 platform. Please read it in full before opening an account.

Last Updated: January 2026

Key highlights of the Terms & Conditions at a glance

Age Requirement & Eligibility

You must be at least 18 years old to open an account with fc999. Providing accurate information during registration is mandatory. Providing false information may result in account closure.

Deposits and Withdrawals

Minimum deposit is BDT 500. Withdrawals are typically processed within 15–30 minutes. Large withdrawals may be delayed if KYC verification has not been completed.

Bonus Terms & Conditions

All bonuses are subject to specific wagering requirements. The required amount must be wagered before any bonus funds can be withdrawn. Accounts found to be abusing bonuses may be suspended.

Security & Privacy

Fc999 does not sell your personal information to third parties. All data is protected with SSL encryption. For full details, please refer to our Privacy Policy.

Prohibited Activities

Multiple accounts, bonus abuse, use of proxies, or attempting to hack the system are strictly prohibited. Any such activity will result in permanent account closure.

Responsible Gaming

Fc999 supports responsible gaming. Deposit limits, self-exclusion, and cooling-off features are available at any time. Gaming is strictly prohibited for anyone under the age of 18.

Important: By registering or using the fc999 platform, you agree to these Terms and Conditions. Please read them in full before opening an account.

1 General Terms & Conditions and Introduction

Fc999 (hereinafter referred to as "the Platform" or "we") provides an online gaming and entertainment service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and fc999. By using the fc999 platform, registering an account, making a deposit, or playing any game, you are deemed to have accepted these Terms and Conditions.

Fc999 reserves the right to amend this document at any time. Continued use of the platform following any changes constitutes acceptance of the revised Terms and Conditions. We recommend visiting this page regularly to stay up to date.

All fc999 services are provided strictly for entertainment purposes. We place the highest importance on responsible gaming and take firm action against any form of dishonest or unlawful activity.

These Terms and Conditions are available in both English and Bangla. In the event of any conflict between the two versions, the Bangla version shall prevail.

2 Account Registration and User Responsibilities

To register with fc999, you must provide accurate and complete information. It is mandatory to correctly fill in your name, date of birth, mobile number, and email address on the registration form. fc999 reserves the right to close an account and withhold any deposited funds in the event of inaccurate or false information.

One Account Policy

Each individual may hold only one fc999 account. Creating multiple accounts from the same person or the same device is strictly prohibited. This will be treated as fraud, and all associated accounts will be closed with balances forfeited.

Login Security

You are responsible for keeping your account password and login credentials strictly confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorized access, contact fc999 support immediately.

  • Provide your real name and accurate contact details during registration
  • Do not create multiple accounts from the same device or IP address
  • Change your password regularly and keep it secure
  • Report any suspicious activity to support immediately
  • You are solely responsible for all activity carried out on your account
3 Age Verification & KYC Process

Fc999 strictly prohibits anyone under the age of 18 from using the platform. By registering, you confirm that you are at least 18 years old. fc999 reserves the right to request identity and age verification documents at any time.

KYC Documents

For large withdrawals or when deemed necessary, fc999 may request the following documents:

  • Photo of National ID (NID) or passport
  • Bank statement or mobile banking transaction proof
  • Selfie or face verification (if required)
  • Proof of address (utility bill or other official government document)

Withdrawals may be temporarily held until KYC verification is complete. fc999 treats the submission of false documents as fraud.

4 Deposit and Payment Policy

Fc999 accepts multiple deposit methods including bKash, Nagad, Rocket, and bank transfer. The minimum single deposit amount is BDT 500. The maximum deposit limit may vary by account.

Processing Time

Most deposits are credited to your account instantly. Bank transfers, however, may take 1–3 business days. If a deposit is delayed for any reason, please contact support with your payment reference number.

Currency & Conversion

Fc999 accepts Bangladeshi Taka (BDT). For deposits made in foreign currencies, the prevailing exchange rate will apply. fc999 does not charge any additional fees for currency conversion.

fc999 never accepts payments into third-party personal bank accounts. Always use official payment channels only.

5 Withdrawal Policy and Process

To withdraw funds from fc999, your account must have a sufficient balance and KYC verification must be completed. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 15–30 minutes.

Withdrawal Conditions
  • Withdrawals can only be made via the same method used for the original deposit
  • The applicable wagering requirements must be met before withdrawing funds derived from a bonus
  • Withdrawals may be held pending the completion of an investigation into suspicious activity
  • The daily maximum withdrawal limit is determined by your account tier
  • Withdrawals may be delayed due to bank holidays or technical issues

Fc999 always pays out legitimately won funds. If you experience any issues with a withdrawal, please contact our support team.

6 Bonus & Promotional Offers

Fc999 offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which must be read before claiming. Any attempt to withdraw funds without meeting the applicable bonus requirements will result in the bonus being forfeited.

Welcome Bonus

New members receive a 200% Welcome Bonus on their first deposit. To withdraw bonus funds, the total bonus amount must be wagered 25 times. The Welcome Bonus is available once per account only.

Weekly Cashback

Regular players earn 15% weekly cashback. Cashback is credited every Monday based on the previous week's net losses. Bonus cashback is subject to a 5x wagering requirement.

General Bonus Rules
  • Bonuses may only be used on designated games
  • Multiple bonuses cannot be used simultaneously
  • Payments may be held pending investigation if bonus abuse is suspected
  • The deadline to complete bonus wagering requirements is generally 30 days
  • Fc999 reserves the right to modify or cancel any bonus offer

If a withdrawal is requested before bonus conditions are met, the bonus balance will be automatically deducted.

7 Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited on the fc999 platform and may result in legal action:

  • Creating or operating multiple accounts for the same individual
  • Coordinated betting to exploit the bonus system (bonus abuse)
  • Using software, bots, or automated systems to play games
  • Intentionally exploiting technical errors on the platform
  • Accessing the platform from restricted regions using a VPN or proxy
  • Depositing via money laundering or illegal funds
  • Attempting to fix outcomes by colluding with other players
  • Impersonating fc999 staff or making threats against them

Involvement in any of the prohibited activities listed above will result in permanent account closure, forfeiture of all balances, and legal action where necessary.

8 Account Closure and Suspension

Fc999 reserves the right to temporarily or permanently close an account at any time for the following reasons:

  • Breach of These Terms and Conditions
  • Failure to Submit KYC Documents or Submission of False Documents
  • Involvement in suspicious or fraudulent activity
  • Accessing the platform from a restricted region
  • At the user's own request (self-exclusion)

To voluntarily close your account, please contact the support team. Any valid balance may be withdrawn before closure. However, balances on accounts closed due to rule violations will not be refunded.

9 Responsible Gaming Policy

Fc999 believes gaming is entertainment, not addiction. We are deeply committed to responsible gaming and the protection of every player. The following responsible gaming tools are available on the fc999 platform:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Cap the maximum bet amount within a given time period
  • Session Time Limit: Set a time limit for continuous play sessions
  • Cooling-Off: Take a break from 1 day up to 6 months
  • Self-Exclusion: Exclude yourself from the platform for an extended period

If you feel that gaming is affecting your daily life, please reach out to our Responsible Gaming Visit the page and reach out to our support team for assistance.

Our support team is available 24/7, seven days a week, to assist with any gaming concerns.

10 Dispute Resolution Process

If you have a complaint or dispute, please contact the support team directly in the first instance. fc999 takes all complaints seriously and will work to resolve them as quickly as possible.

Complaints Process
  • Contact support first via live chat or email
  • Submit a detailed description of your complaint along with screenshots and the relevant transaction ID
  • General complaints are resolved within 24–72 hours
  • Complex cases may take up to 7 business days
  • If the matter is not resolved through support, you may escalate it to the licensing authority

Fc999's decisions are final unless overruled by a higher regulatory authority. In all disputes, fc999's server logs and records shall serve as the authoritative evidence.

11 Limitation of Liability

Fc999 shall not be held liable for any losses arising in the following circumstances:

  • A game session interrupted due to loss of internet connection
  • Transaction delays caused by third-party payment gateway issues
  • Losses caused by technical errors or server downtime
  • Losses resulting from the user's own error or negligence
  • Account losses resulting from unauthorized third-party access
  • Service interruption due to legal obligations or government directives

Fc999 maintains the highest service standards, but no technology platform can guarantee 100% uninterrupted service. Should any issue arise, we will work to resolve it as quickly as possible.

Gaming always carries the risk of financial loss. Only play with money you can afford to lose without affecting your daily life.

12 Changes to Terms & Notice

Fc999 reserves the right to update these Terms and Conditions at any time. Prior notice will be given via registered email or SMS for significant changes. However, minor changes may take effect without advance notice.

Continued use of the platform after updated terms are published on this page constitutes acceptance of the new terms. Please visit this page regularly and read the latest version.

If you have any questions about these Terms and Conditions, please contact our support team. We are always ready to help.

Contact us: [email protected] — Available 7 days a week, 24 hours a day.

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